Wildfire Insurance Disputes: When to Call a Lawyer
Table of Contents:
- Understanding Wildfire Insurance Coverage
- Common Causes of Wildfire Insurance Disputes
- 5 Key Questions Answered About Wildfire Insurance
- When to Call a Wildfire Insurance Lawyer
- How a Lawyer Can Help You Fight a Denied or Delayed Claim
- Legal Rights of Policyholders After a Wildfire
- Real Stories: Victims of Wildfire Insurance Disputes
- Navigating FEMA, State Aid, and Insurance Together
- Steps to Take Immediately After a Wildfire Loss
- Conclusion: Don’t Let the Insurance Company Undervalue Your Losses
1. Understanding Wildfire Insurance Coverage
As catastrophic fires become more frequent and intense, wildfire insurance has evolved from a standard part of homeowners’ policies into a highly scrutinized and often limited form of protection. Understanding what’s included and what’s not is essential for protecting your home, finances, and future.
What Is Wildfire Insurance?
At its core, wildfire insurance refers to the coverage in a homeowners or property insurance policy that protects against loss caused by uncontrolled, destructive fires. These fires can be ignited by lightning, accidents, arson, or power lines and are increasingly common in areas such as California, Oregon, Colorado, New Mexico, Texas, and Nevada.
Types of Coverage Typically Included:
- Dwelling Insurance: Covers repairs or rebuilding of the main structure.
- Other Structures Coverage: Pays for structures like detached garages, sheds, and fences.
- Personal Property Coverage: Replaces damaged or destroyed belongings.
- Additional Living Expenses (ALE): Pays for hotel stays, food, clothing, and temporary relocation.
- Debris Removal: Covers clearing the site, including hazardous waste or tree removal.
2. Common Causes of Wildfire Insurance Disputes
In the wake of large-scale wildfires like the Eaton Fire, homeowners often encounter resistance from insurers. Understanding why disputes arise helps you know what to expect and how to defend your rights.
1. Ambiguity in Policy Language
Insurers often write policies using ambiguous terms like “sudden and accidental loss” or “covered peril,” which leave room for interpretation. After a wildfire, they may exploit these ambiguities to deny coverage.
For instance, a policy might cover smoke damage but not soot or fire damage, nor water damage resulting from firefighting efforts. Legal interpretation is crucial here, which is another reason having a lawyer is beneficial.
2. Underinsurance and Rising Construction Costs
A 2023 survey by the Insurance Information Institute found that over 60% of homeowners in wildfire-prone areas were underinsured by at least 20%. This problem has worsened as labor, lumber, and material costs have surged.
If your insurance doesn’t reflect today’s building costs, you may be left with a payout far below what it takes to rebuild your home. This is especially common in rural and semi-rural fire zones where demand spikes after major fires.
3. Delays and Incomplete Investigations
A delay in payment or investigation is not only frustrating, it can be financially disastrous. During mass loss events, insurance adjusters may be overwhelmed, undertrained, or even outsourced. This leads to:
- Lost or misfiled documents
- Incomplete inspections
- Repetitive requests for information
These tactics are sometimes deliberate strategies to push you toward accepting a lower settlement out of desperation.
4. Partial Payments and Lowball Offers
One of the most common tricks insurers use is offering an “advance payment” or partial settlement, implying more will come later. But often, this amount is well below what’s needed, and insurers delay or deny the remainder.
At other times, adjusters undervalue your possessions, offering $2,000 for a dining set worth $6,000 or claiming that electronics are depreciated by 70%.
3. 5 Key Questions Answered About Wildfire Insurance
Q1: Does my homeowner’s policy cover wildfire damage automatically?
Not always. Many standard policies still cover wildfire as a “named peril,” but in high-risk areas, insurance carriers may limit coverage or require a separate fire rider. Always verify your policy annually, especially after local fires or rate changes have occurred.
Q2: What if my insurer says the damage was due to “earth movement” or “flooding”?
After a wildfire, rains often cause flash floods or mudslides. Insurers sometimes deny these as “excluded perils.” However, if the wildfire directly caused soil erosion or vegetation loss that led to the damage, you may still be covered under proximate cause laws. A lawyer can argue this effectively.
Q3: Can I get reimbursed for items I don’t have receipts for?
Yes. While receipts help, the burden of proof isn’t impossible without them. Use:
- Photographs
- Witness statements
- Online order history
- Bank statements
Detailed inventories and sworn statements often suffice.
Q4: What if I live in a wildfire evacuation zone, but my house wasn’t damaged?
Even without physical damage, wildfire insurance may cover:
- Temporary relocation (hotel, meals, mileage)
- Spoiled food and perishables
- Smoke damage or contamination
- Power surge-related electronics failures
Document everything and file a claim promptly.
Q5: Should I accept the insurer’s contractor or get my estimates?
4. When to Call a Wildfire Insurance Lawyer
1. Your claim was denied for technical or suspicious reasons
Look out for terms like:
- “Wear and tear”
- “Negligence”
- “Excluded peril”
- “Pre-existing condition”
These are red flags and are often misapplied.
2. Settlement offers seem far below what’s reasonable
If the estimate you get from a contractor is double the insurer’s, don’t panic. This is common. A lawyer can help present your claim with proper documentation and expert testimony to justify the real cost.
3. The insurer is stalling or being unresponsive
If weeks or months go by without updates, you may be dealing with bad-faith behavior. Most states require a timely response. Legal intervention often speeds up the process.
4. You’re being blamed for contributing to the loss
Insurers may claim you didn’t maintain defensible space or failed inspections. Unless negligence is clearly stated as a coverage exclusion in your policy, these arguments rarely hold water legally.
5. You’re managing a large, complex claim
5. How a Lawyer Can Help You Fight a Denied or Delayed Claim
Attorneys who specialize in wildfire insurance disputes bring the following advantages:
🔎 Comprehensive Policy Review
Insurance policies are contracts. Lawyers interpret these contracts and identify hidden coverage that insurers may ignore or misrepresent.
🧠 Expert Coordination
Lawyers work with:
- Licensed contractors
- Restoration experts
- HVAC specialists
- Engineers
- Environmental consultants
These professionals help quantify the full extent of your losses, including damage the insurance adjuster may have missed.
📝 Aggressive Advocacy
Once a lawyer steps in, communication typically improves. Insurers know they’re being watched and will often respond faster and more fairly.
🧑⚖️ Litigation When Necessary
- Payment of the original claim
- Statutory penalties
- Punitive damages
- Legal fees
6. Legal Rights of Policyholders After a Wildfire
You have strong legal protections after a wildfire under most state insurance codes. These include:
📬 Right to Prompt Notification
Insurers must acknowledge your claim, begin an investigation promptly, and make payment or denial decisions within 30-45 days in most states.
📜 Right to Know Why
Insurers must provide a detailed explanation for any denial or delay. Vague or contradictory letters violate the Unfair Claims Practices Act in many jurisdictions.
💡 Right to a Fair Valuation
Adjusters must use current regional construction costs, not generic national averages, to estimate damage. You can demand a fair market value for both the property and your possessions.
🧑💼 Right to Legal Representation
7. Real Stories: Victims of Wildfire Insurance Disputes
Jessica’s home was 80% destroyed in the Carr Fire. Her insurance company paid for only half of the rebuild cost and denied her loss of use claim. She hired a lawyer who uncovered violations of California’s Fair Claims Settlement Practices. The insurer settled within 30 days.
The couple lost vineyards, equipment, and a barn. Their insurer cited a “commercial agricultural exclusion.” However, their lawyer proved the structures were covered under a separate rider. A $1.8 million settlement followed.
8. Navigating FEMA, State Aid, and Insurance Together
After a wildfire, many homeowners apply for:
- FEMA Individual Assistance
- State housing grants
- Red Cross emergency help
- SBA disaster loans
9. Steps to Take Immediately After a Wildfire Loss
Experiencing a wildfire is disorienting, emotional, and traumatic. But once the immediate danger has passed and your safety is secured, it’s critical to act swiftly and strategically to preserve your right to full compensation under your wildfire insurance policy. What you do in the first 24 to 72 hours can significantly impact the outcome of your claim.
Below is a detailed, step-by-step guide to protecting your claim and laying the groundwork for successful recovery.
🔔 1. Contact Your Insurer Immediately
As soon as it is safe and you have access to phone or internet, contact your insurance company’s claims department.
- Call the emergency claims line (usually available 24/7).
- Report the loss, even if you don’t yet know the full extent of the damage.
- Ask for your claim number. This is your official case reference.
- Request a complete, certified copy of your policy (including endorsements, riders, and declarations).
✅ Pro Tip: Always follow up phone calls with emails. Written communication creates a documented paper trail you may need in case of disputes or legal action.
🏚️ 2. Secure the Property
Most wildfire insurance policies require homeowners to take “reasonable steps” to prevent further damage after a loss. This is known as mitigating secondary losses.
- Boarding up broken windows
- Placing tarps over open roofs
- Removing flammable debris
- Setting up temporary fencing
- Hiring security or surveillance if looting is a concern
⚠️ Caution: Only do this if it’s safe. Never re-enter a structure that’s unstable or has yet to be cleared by local authorities or fire officials.
✅ Pro Tip: Keep receipts for any temporary materials or labor you hire. Your insurance policy may reimburse you under the Additional Living Expenses or Emergency Mitigation sections.
📸 3. Take Photos and Videos
Documentation is everything in a wildfire insurance claim. The more proof you provide, the harder it is for an insurer to deny or undervalue your losses.
- Exterior of the home from all angles
- Each room, including ceilings and floors
- Smoke and soot residue on walls, furniture, and vents
- Fire-damaged appliances, electronics, fixtures, and personal items
- HVAC system, water heater, breaker box, and plumbing
- Detached structures (sheds, garages, fences)
- Scorch marks on trees or vegetation
- Melted or broken windows
- Water damage from firefighting efforts
✅ Pro Tip: Take wide shots for context, then zoom in for detail. Use timestamps or your phone’s GPS-tagging feature for added verification.
🧾 4. Keep All Receipts
- Hotels, Airbnbs, or short-term rentals
- Restaurant meals or grocery expenses above normal
- Laundry and dry cleaning
- Gas, Uber, or mileage driven due to relocation
- Pet boarding or temporary animal care
- New clothing or personal hygiene supplies
- Storage units or temporary furniture rentals
- Childcare or educational costs due to displacement
⚠️ Keep a digital and physical copy of each receipt. If using credit cards, highlight relevant purchases in statements.
✅ Pro Tip: Create a separate folder or email label to organize all documents related to the fire loss. It helps streamline reimbursement and legal tracking.
🧾 5. Create a Detailed Inventory of Lost or Damaged Property
Insurance companies often require proof of personal property loss, and the burden is usually on you, the policyholder, to demonstrate what was destroyed.
- Start room by room, bedroom, kitchen, garage, etc.
- List every item you recall, from major electronics to dish towels.
- Include:
- Item description
- Brand/model (if known)
- Approximate purchase date
- Original cost or value
- Condition before the fire
- Replacement cost (if known)
- Old photos and videos from birthdays or holidays
- Bank or credit card statements showing purchases
- Amazon/eBay/Walmart/Target order histories
- Friends or family who can vouch for what you owned
✅ Pro Tip: Use tools like Excel, Google Sheets, or apps like Encircle, Sortly, or HomeZada to organize this data efficiently.
⚠️ Don’t wait for your insurer to ask. Start this list early while memories are fresh.
📑 6. Stay Organized with a Claim Journal
Navigating a wildfire insurance claim is a marathon, not a sprint. Maintaining organization is crucial for maintaining control, particularly when interacting with multiple adjusters, contractors, and third-party vendors.
- Dates and times of every communication
- Names, titles, and contact details of everyone you speak to
- What was said, promised, or requested
- Deadlines or submission dates
- Adjuster visits and inspection summaries
- Documents submitted and when
- Payments received and for what purpose
✅ Pro Tip: Use cloud-based tools like Google Drive, Dropbox, or Evernote to store documents so they’re safe and accessible from anywhere, even if your home computer is destroyed.
10. Conclusion: Don’t Let the Insurance Company Undervalue Your Losses
Wildfires are among the most devastating natural disasters you can experience. They don’t just destroy property. They displace families, disrupt lives, and uproot communities. When you’re picking up the pieces, your wildfire insurance is supposed to be a safety net.
Unfortunately, many victims discover too late that their insurance company is not on their side.
You have rights. You have options. And you don’t have to fight alone.
🚨 We Are Eaton Fire Legal Advocates
We specialize in holding insurers accountable when they delay, deny, or underpay legitimate claims. We represent homeowners, renters, and business owners throughout wildfire-prone regions, and we win.
